MRH Enterprise, LLC
MRH Enterprise LLC manages commercial and association properties. Your privacy matters to MRH Enterprise, LLC, so whether you are a new user or a long- time user, please take the time to learn about our practices. If you have any questions, please contact us.
Information we collect
We collect information to provide better services to all our users, enabling them to conduct their activities efficiently and increase productivity. We collect information in two ways:
- Information provided to us by the condo association or property management. For example, when a condo association or property management company signs up with us for a condominium, they provide us with details regarding residents residing in each unit, such as name, unit address, ownership/renting, phone number, email, and any other public information the resident has provided the property management or condo association.
- Information residents provide. For example, when residents sign in, they can add/update or provide more information regarding their residence, preferences, and anything about condominium activity. They can also share knowledge/information with other residents through online discussion forums.
- Information collected for the condo association and management. Property management and board members have access to condo association documents created and stored online for management and distribution purposes. These documents are securely stored, protected, and accessible only to those with the right permissions.
How do we use the information we collect.
We use the information we collect from all our services to provide, maintain, protect, and enhance the user experience and improve MRH Enterprise, LLC. We also use this information to offer tailored content and experience to all MRH users. We use information collected from cookies and other technologies to improve your user experience and the overall quality of our services.
All users have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used.
For example, you can:
- Log in and review all information that is collected online within MRH.
- View and edit preferences to tailor your experience.
- Manage and control what information is shared within the community.
You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when we are setting a cookie. However, it’s important to remember that our services may not function properly if your cookies are disabled.
We don’t share information about any resident or association outside the association and its intended use. The information gathered will be available only for use as prescribed within MRH. We don't share or sell personal information with companies, organizations, or individuals outside of MRH.
Sharing with property managers or system administrators:
Your property management manages your account, wherein the property manager or system administrator who provides user support to your association will have access to your information (including your email and other data). The property manager/administrator will be able to:
- View resident and unit details.
- Suspend or terminate user account access.
- Access or retain information stored as part of the residence.
- Restrict your ability to delete or edit information or privacy settings.
Sharing for external processing:
We provide resident information to our affiliates or partners where required to process invoices as deemed necessary, presented by property management/condo association, and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
- Enforce applicable Terms of Agreement, including investigation of potential violations.
- Detect, prevent, or otherwise address fraud, security, or technical issues.
- Protect harm to MRH Enterprise, LLC's rights, property, or safety, our users, or the public as required or permitted by law.
Information Protection and Security
We work hard to protect MRH Enterprise, LLC and our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of information we hold. In particular:
- We review our information collection, storage, and processing practices, including physical security measures, to guard against unauthorized system access.
- We restrict access to personal information and make it available to those on a need-to-know basis for standard procedures and processes, and who are subject to strict contractual confidentiality obligations.
Our Privacy Policy applies to all services offered by MRH Enterprise, LLC Inc. and its affiliates but it excludes services that have separate privacy policies that do not incorporate this, Policy.
Our Privacy Policy does not apply to services other companies or individuals offer, including products or sites displayed to you in search results. These sites may include MRH Enterprise, LLC services or other sites linking to our site. Our Privacy Policy does not cover the information practices of different companies and organizations that advertise our services, and who may use cookies and other technologies to serve and offer relevant ads.
Compliance with Policy
We regularly review our compliance with our Privacy Policy. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints we cannot resolve directly with our users.
Policy Changes
Our Privacy Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.